Ty Ralot asked: As businesses around the nation are facing cutbacks and downsizing due to a struggling economy and fearful consumers, there is rarely a day that goes by where a layoff story does not appear on the news. One of the reasons layoffs occur is because a company that is struggling simply can not afford the overhead a part or full-time employee costs.
If you glance around the internet, you will see there are no shortages of small business entrepreneurs ready, willing, and able to help your business. These entrepreneurs often work out of their homes, using a virtual office to make an income. These freelancers are often reliable, flexible, and easily accessible to help keep a company growing. They work in a capacity of telecommuting, meaning they work from home or their own offices but complete and turn in work over the internet, using email and other technology to get the job done.
Being able to offer telecommuting positions within a company, allows the company to have competent “staff” without the worry of overhead. Businesses essentially pay only for the hours work or on a per-project basis. There is no need to supply subcontractors with benefits packages, salaries, or even the expense of an office space. Using telecommuters also allows for the most-qualified people to apply for the job or project and companies have a much larger pool of candidates to choose from. Often telecommuters and companies will find compatibility and a long-term arrangement that satisfies both parties.
In order to handle the telecommuters, businesses and contract workers must have a reliable communication system. Using the internet technology available today is great for communication but if the job requires the contract worker to receive incoming calls on a regular basis a business should employ the cost-efficient, reliable technology of a virtual PBX phone system. This type of communications technology allows a company to employ a toll-free telephone number for convenience to clients and customers. The phone system will also provide features that are invaluable to companies using telecommuters. Just some of the features include automated attendants, which automatically route all incoming calls to the correct person; extensions which can be forwarded to individual telecommuter’s home or cell phone numbers; dial-by-name directories that will pinpoint the exact extension number of the point of contact person; and call forwarding options that allow for total flexibility but complete control of the company’s communication system through a simple, online management control center.
A virtual PBX phone system is an essential tool that can be used to open a company’s doors even wider, despite the struggling economy. The system is cost-efficient and customizable to meet any size or type of business and their individual needs.
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